hello,
my name is [Name removed] i received my phone Wednesday 5-19-2010. i was very happy to see it in the mail box that soon. thank you! when i opened the box i did not see any book to understand or explain the phone to me, or any other papers to help me get started....i tried for about 30 minutes just to get it to come on, but was very unsuccessful in that area. so the happy is gone now . is there some one that can help me in my frustration to get me happy with my new investment. please HELP me!!!!!!! my number is [number removed] on my old phone thanks!
[Name Removed]
************
Capitalization/punctuation was kept as is.
This customer ended up calling the next day after we got this email. As one might (accurately) predict, there was nothing wrong with the phone. He was pressing the End button to turn on the phone... this model had a dedicated power button...("these damn things... I get used to my other phone turning on this way I didn't think to check for another button!") I sent him a .pdf of the manual and he went on his way happily.
Old people and technology are so cute!! :P
Tuesday, June 15, 2010
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