Monday, August 9, 2010

What an Awesome Boss!

Dear [eBay seller] ,

Received charger and the battery. Thanks.

I need to get an RMA for two phones. These were charged with multiple chargers and the batteries were changed out of both phones. They both will charge intermittently regardless of the charger and battery used. Even if they show a full charge, they will both die within three hours of disconnection from the charger with no usage at all. I am sure that you checked your phones for proper operation as they will operate for long enough to pass a quality check.

These were both issued to the same employee and he has annoyed me to the point that I thought about just laying him off so it would go away. Instead I took the phones and charged them myself with my charger and saw both of them 'die' within two hours of disconnection from the charger with no phone calls made. The real odd thing is the other two phones I issued have worked beautifully. Please give RMA and I will return for evaluation.

***********

Well, at least he was well spoken?

It's rare to get an intelligent customer who types well and isn't angry about a return that has to be made---for a multiple item return, even! There is a Return God, after all!! :D

Maybe he was joking about the employee... we should hope so. But in these tough times, I guess employers just need a damn excuse to fire people.... guess that makes me lucky, huh? //sarcasm

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