I Want ALL Me Money Back!!

Yes, it's been awhile... not to worry, I have been saving up stuff for the site! I have some dowtime at work right now, so I can post more often (yayyyy!)

For today's gem: a two hour email volley!

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Subject: Order shipped

HI I ordered a cell phone almost 2 weeks ago. I still haven't recieved my phone, it says it is in New York again, and I am in Chicago.  I tracked it and it was at post office in chicago a few days ago, I just want to know whats going on if i dont get my phone in a few days i  want a refund!!!!!!!!!!! Im very pissed off and I will not tell anyone to get phones from you guys!

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Dear customer:

According to the tracking information, USPS had a problem with your address, so the item is being mailed back to us. Once we receive it, we will issue a refund.

Thank you,

Customer Service


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Subject: Re: Order shipped

Cant you just resend it to me? My address again is 1930 w 183rd st Unit 2 Homewood IL 60430.   What was the problem with my address?

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Dear customer:

We are not certain; that's the information USPS said about the tracking number. We'll know more once we receive the package back.

If you want it reshipped, there is a fee for this, as we sent it to the address as you confirmed.

Thank you,

Customer Service

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Subject: Re: Order shipped

That is bullshit no i dont want you to send me the phone im not paying for anything else i want my money back and im calling the Better Business Bureau  and reporting this!!! I think this is a scam, i better get ALL me money back get rid of all my information!!! I knew i shouldn't have trusted you guys enough to send you money!!! I am very pissed off and i am going to write things all over the Internet and tell people how you guys are just a big scam!!!!!! Oh and I get things sent to my house from the internet all the time so there is nothing wrong with my address i think that is part of your scam!!!!!!!!!!!!!!!!!!  You will be receiving emails from me untill i get ALL my money back!!!!!!!!! And ill be calling!!!! 

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The customer called (of course!) shortly thereafter... turns out she transposed the numbers in her street address.... luckily for her it wasn't an address that existed and they sent it back to us. She ended up paying the re-ship fee and I haven't heard from her since *whew*