Thursday, January 27, 2011

Full o' Flounce (and a Threat too!)

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Subject:     Re: ORDER [number removed]  

Isn't that always the way it is? My fish die the day after the return policy too.  Well sorry that you can't help but I can of course not purchase anything from you again, and  I do have friends on Facebook
But thanks anyway.

One discouraged customer!

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 LOL I love when they threaten.

This customer was trying to return an item two months after her return policy expired. She actually called and spoke to me and I politely told her our policy was 30 days. She sounded a bit miffed and asked if there was anyone else she could speak to... when I told her I was the return specialist she hung up on me.... and emailed to complain.

I emailed her back and this was her response. *eyeroll*

Loved the sarcasm though... and I feel sorry for any fish she's ever bought. Just saying.

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