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Subject: Re: ORDER [number removed]
Isn't that always the way it is? My fish die the day after the return policy too. Well sorry that you can't help but I can of course not purchase anything from you again, and I do have friends on Facebook
But thanks anyway.
One discouraged customer!
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LOL I love when they threaten.
This customer was trying to return an item two months after her return policy expired. She actually called and spoke to me and I politely told her our policy was 30 days. She sounded a bit miffed and asked if there was anyone else she could speak to... when I told her I was the return specialist she hung up on me.... and emailed to complain.
I emailed her back and this was her response. *eyeroll*
Loved the sarcasm though... and I feel sorry for any fish she's ever bought. Just saying.
Thursday, January 27, 2011
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